That Father’s House implemented Versapay ARC®, a cloud-based solution that automates the entire invoice-to-cash process: presentment, collaboration, collections, payments and cash application. With ARC, The Father’s House replaced two legacy systems, enabled an exceptional customer experience throughout the invoice and payment process and saved its AR Specialist real time.
With ARC’s seamless Sage Intacct integration, invoice presentment has been fully automated. A full day’s work each month has been reduced to no more than an hour or two. No more manual entry. With ARC’s invoice delivery tracking, The Father’s House now has the ability to see not only that invoices were successfully delivered, but when they were viewed and opened.
ARC’s easy to access payment portal allows end-customers to enter the portal with 1-click. Customers can pay the way they want with increased payment options – including ACH – and have the ability to set-up AutoPay. With automated notifications and in-platform messaging, customers are always aware of when payments are due. With real-time dashboards and customer tagging, the AR Specialist has complete visibility over customers and payments.
With Versapay ARC, The Father’s House has enabled its AR Specialist to better serve its customers while getting paid on time.