LoadDelivered implemented VersaPay ARC®, a cloud-based solution that automates the entire invoice-to-cash process: presentment, collaboration, collections, payments and cash application. With ARC, LoadDelivered ensures customers receive invoices and communicate effectively with the AR team, while improving the efficiency of the entire AR process.
ARC provides LoadDelivered customers with a self-service portal to manage their accounts. Customers can view invoices, along with all supporting information, such as insurance policies and bill of lading, online 24/7/365.
ARC automates notifications to follow-up with customers and notes for short pays, eliminating daily collections calls and giving that time back to the AR team to refocus on high-value tasks.
With ARC’s robust analytics, LoadDelivered has visibility into customer accounts and key metrics, including top delinquent accounts, current standing of receivables and when customers have viewed invoices.