Why Financial Institutions Are Banking on Integrated Receivables

Are you behind on your Integrated Receivables Strategy? An integrated receivables hub is needed more than ever to future-proof business and banks are taking notice. But this wasn’t always the case. Three years ago, integrated receivables management was beginning to surface on the radar of banks, but most didn’t take action. According to Celent’s 2014 […]

Improving the B2B Customer Experience

An article published by McKinsey correctly argues that adopting a customer-centric mindset is just as critical in B2B dealings as it is when serving retail customers. The article, Improving the Business-to-Business Customer Experience says that more and more executives are developing B2B customer-experience strategies with striking results. McKinsey says that B2B customer-experience index ratings significantly […]